Contact Us

2017 WCCF Individual Finalists

We're delighted to confirm that the Company Finalists for the 2017 Welsh Contact Centre Awards are...

People Development

BT
Barclays Bank
Blackhorse Finance
RCN Direct
DVLA
Lloyds Banking Group
Optimum Credit

Support Team of the Year

AA Driving Schools
Deloitte
Legal & General Insurance
DVLA
CGI
Principality Building Society
Target
 

Best Use of Technology

Barclays Bank
Conduit
Deloitte
Legal & General Investments
We Fight Any Claim  

Customer Engagement

Molson Coors
Contact Centre Cymru
Target
 

People Engagement

Vale of Glamorgan Council
Barclaycard
Molson Coors
Gladiator
 

Diverse Workplace 

Firstsource Solutions
Barclays Bank
Deloitte
Lloyds Banking Group
Cardiff Council Telecare
 

Performance & Quality 

Legal & General Insurance
Nemo Personal Finance
Firstsource Solutions
Dwr Cymru
We Fight Any Claim
 

Business Improvement Strategy

TUI
SSE
Nemo Personal Finance
Blackhorse Finance
Wales & West Utilities
Dwr Cymru
Conduit
 

Outsourced Contact Centre of the Year 

Firstsource Solutions
Conduit
Target
 

Contact Centre of the Year (In House) 

Small
Zip World
RCN Direct
Legal & General Investments
 
Medium
Deloitte
SSE
Connect 2 Cardiff
Molson Coors
 
Large
Barclays Bank
Gladiator
Lloyds Banking Group
View the Individual Finalists!