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2018 WCCF Awards Finalists

We're delighted to confirm the finalists for the 2018 Welsh Contact Centre Awards include:

AA Driving Schools  |  Admiral  |  Arvato  |  Black Horse Motor Operations

BT Cardiff  |  BT Swansea  |  BU-UK  |  CGI  |  Conduit  |  Cunningham Lindsey

Deloitte  |  DVLA  | Dwr Cymru / Welsh Water  |   EE 

Firstsource Solutions  |  Gladiator  | HSBC 

Legal & General Insurance | Legal & General Investments | Legal & General Retirement 

Link Financial  |  Lloyds Banking Group  |  Marston Group  |  Molson Coors 

One Team Logic  |   Optimum Credit  |  Principality Building Society

RCN Direct  |  Student Finance Wales  |  Target Group

Virgin Atlantic Airways   |  Virgin Media   |  V12 Retail Finance | Wales & West Utilities

Please click on the links below for details of the respective categories:

2018 Individual Finalists

2018 Company Finalists 

Sandra Busby, Managing Director of the Welsh Contact Centre Forum said: 
"These awards are essential in recognising such an important industry to the Welsh economy and may we thank all of the organisations who entered. We wish all finalists the very best of luck at the forthcoming ceremony where we will be celebrating our 20th year of the awards."

The winners will be revealed at a glittering awards ceremony on Friday 9th March 2018 at Wales Millennium Centre. 

Packages are available to network with the best and enjoy A-list entertainment, music and dancing.

Click here for details or contact the event manager e: jayne@callcentrewales.co.uk