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Latest Ceremony News!

Due to the unprecedented circumstances of Covid-19, the 2020 Welsh Contact Centre Awards ceremony was postponed from 20 March 2020.

We are pleased to confirm that the ceremony will now take place online on Tuesday 15 December 2020 at 7pm.

The virtual black tie event will feature an A-list host plus entertainment and offer a glittering celebration of a vitally important industry and its contribution during this challenging year.

A full event programme will be published shortly.

We thank our members, finalists and sponsors for their patience and support and we look forward to celebrating with you soon!

Welsh Contact Centre Forum